Availability of Document Delivery Information Service and Decision-Making of Library Personnel in Public Universities, South-South Nigeria

Abstract

This study on “Availability of Document Delivery Information Service and Decision-Making of Library Personnel in Public Universities, South-South Nigeria” was carried out to provide insight into the place of specific information service role in tertiary institutions library decision making. Availability of document delivery information service is a critical component of decision making by library personnel. It is the importance of this component that necessitated an investigation into the extent to which availability of document delivery services relate with decision making of library personnel. Ex-post factor survey design was adopted and the study was carried out in South-South Nigeria. Study population consisted of 315 library personnel and a four-points scale questionnaire was administered. Data collected was tested with simple regression analysis. It was discovered that availability of document delivery services is a significant predictor of decision-making of library personnel. It was recommended that document delivery information service should be improved and upgraded as it influenced personnel decision making.