Knowledge Management and Staff Productivity in University of Calabar Library, Cross River State, Nigeria

Abstract

The study assessed knowledge management and employee productivity at the University of Calabar Library in Cross River State, Nigeria. Four research questions and four hypotheses were developed and evaluated to fulfil the study's objectives. A comprehensive literature review was conducted, focusing on the relevant factors and applying knowledge spiral theory by Nonaka and Takeuchi in 1995. The research utilized an ex post facto design, using a sample of two hundred and twenty-four (244), constituting 50% of the total population under investigation. Measurement and evaluation specialists from the department of educational foundation University of Calabar evaluated the primary data gathering tool with a structured questionnaire. A Cronbach alpha reliability test was conducted to assess the instrument's reliability with a sample of fifty (50) library workers from the University of Cross River State (UNICROSS) who were excluded from the study. The obtained data was analyzed using the Pearson Product Moment Coefficient, revealing that knowledge use greatly impacts staff productivity in the University of Calabar library. The paper recommend that library personnel should have the opportunity to get information from many sources to enhance their productivity.