Condition of Service and Workplace Performance in Private Organizations in Cross River State, Nigeria

Abstract

Condition of service serves as a dependable tool for job performance; influencing both employers and employees towards achieving set goals. This study therefore, examines the condition of service and workplace performance in private organizations with particular reference to Iron and Steel Group FZE, Calabar, Cross River State. Descriptive survey design was adopted for the study. The survey was carried out through the administration of questionnaire to the 224 respondents. Purposive sampling technique was utilized to determine the sample size for the study. The researchers sampled from the randomized population of 510 employees of Iron & Steel Company, EPZ, Calabar, by going to their respective departments accompanied by the company’s representatives who spoke to the workers and acted as the research assistants. The findings of the study revealed that; condition of service has significant influence on workplace performance in private organizations particularly in Iron and Steel Group, EPZ, Calabar, Cross River State. It was recommended among other things that; Management of Iron and Steel Company, EPZ, Calabar, must bring to focus the need to have a globally acceptable condition of service for its workers for greater productivity and performance. This is because the issue of condition of service is a long standing and contentious issue between the Management and staff of the company for a very long period of time and still counting.