Organizational Stress and Job Satisfaction in Deposit Money Banks in South-East, Nigeria

Abstract

Deposit money banks contribute significantly to the nation’s economy but its performance largely depends on employees’ level of satisfaction. This research titled Organizational stress and job satisfaction in Deposit money banks is carried out to examine how restructuring of workforce influence employee’s job satisfaction and how increased workload leads to employee’s work stress. The study applied a descriptive research survey design. The total population of the study consisted of 4414 employees of the selected deposit money banks in the region. Sample size was determined using Godden (2004) sample size determination formula with a sample size of 353. The research instrument was subjected to reliability test and showed that it was reliable with a reliability statistical result of above 0.70 using Cronbach alpha. Data was analysed using a 5- points Likert scale using mean and hypotheses tested using simple linear regression analysis at a 5% level of significance. The findings revealed that there was a statistically significant positive relationship between restructuring of workforce and employee’s job satisfaction (R = .978; R² = .956; P-value < 0.05) and there was a statistically significant positive relationship between increased workload and employee’s work stress (R = .976; R² = .953; P-value < 0.05). Premised on the findings, it was concluded that organizational stress had a statistically significant relationship with employee job satisfaction in the selected Deposit money banks in Southeast Nigeria. Sequel to this, the research recommends that management of the banks should examine the carrying capacity of each employee to know the level of workload to assign to them as this will help the employees to have less work stress as a result of increased workload.