Human Resource Management and Service Delivery in Federal Ministry of Finance, Abuja

Abstract

This study aims to provide insight into human resource management with focus on Federal Ministry of Finance, Abuja. As a descriptive research, the study relied on secondary sources of data and adopted contents analysis of available literature. Findings revealed among others that although the Ministry of Finance follows formal recruitment procedures, there are challenges related to the transparency and fairness of these processes. In addition, employee engagement levels at the ministry are relatively low, primarily due to inadequate recognition and reward systems. The study therefore recommends among others that recruitment process in the Federal Ministry of Finance should be transparent in order to comply with international best practices and also, outstanding performances in the ministry should not only be recognized but rewarded in order to motivate employees for greater performance, productivity and service delivery.